Privacy Policy maju44 — Your Data, Our Responsibility

1 Introduction

Maju44 takes seriously its responsibility to protect the privacy of every member who trusts our platform. This Privacy Policy ("Policy") is established to provide a clear and transparent overview of our personal data handling practices — from how data is collected to how it is protected and deleted when no longer needed.

This policy applies to all services offered through the maju44.pro website and official maju44 mobile app, covering all your interactions with our platform — including registering an account, making deposits, playing games, claiming bonuses, or simply browsing our site.

We encourage you to read this document from start to finish. If any section is unclear, the maju44 support team is available 24/7 via the platform's live chat to assist you.

2 Personal Data We Collect

Maju44 only collects personal data that is strictly necessary to provide our services safely and efficiently. The data we collect can be grouped into several key categories:

Data may be collected through various means — including account registration forms, your interactions with the platform during gameplay, communications with the customer support team, and automatically via cookie technology and session tracking.

3 How We Use Your Data

Every piece of data we collect is used for a specific and legitimate purpose. maju44 uses members' personal data for the following purposes:

• Account Management — To register, verify, and maintain your maju44 account, including the required KYC process.
• Transaction Processing — To process deposits, withdrawals, and any financial transactions you make on our platform accurately and securely.
• Platform Security — To detect, investigate, and prevent fraudulent activity, money laundering, or any misuse of the maju44 platform.
• Customer Support — To provide effective assistance when you contact the maju44 support team via live chat or email.
• Responsible Gaming — To monitor gameplay patterns and provide appropriate alerts or limits to ensure a healthy gaming experience.
• Service Improvement — To analyse how members use the platform in order to improve the overall user experience.
• Marketing Communications — To send you information about promotions, bonuses, and the latest offers — only if you have given consent to receive such communications.

Maju44 will not use your data for any purpose other than those stated above without first obtaining your consent.

4 Data Sharing with Third Parties

Maju44 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, there are limited situations where data may need to be shared with certain parties to ensure the platform operates smoothly and securely:

• Payment Service Providers — Payment partners who process your deposit and withdrawal transactions. They are bound by strict confidentiality agreements and only receive the data necessary to process transactions.
• Game Providers — Game developers providing slots, Live Casino, and other games on the maju44 platform may receive game session data for technical and dispute resolution purposes.
• Legal Authorities — maju44 will disclose personal data when required by Malaysian law, court order, or relevant regulatory authority. Such disclosure is made only to the extent required by law.
• Identity Verification Services — Third-party KYC service providers who assist us in verifying member identities to comply with anti-money laundering requirements.

5 Cookies & Tracking Technologies

The maju44 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand platform usage patterns. Cookies are small text files stored on your device when you visit our website.

Types of cookies used by maju44:

• Essential Cookies — Required for core platform operations such as maintaining your login session and account security. These cookies cannot be disabled.
• Performance Cookies — Collects information on how you use the platform (pages visited, time spent) to help us improve website performance.
• Functional Cookies — Saves your preferences such as language, layout, and game settings so you don't have to reconfigure them each time you log in.
• Analytics Cookies — Helps us understand overall traffic patterns and platform usage to drive continuous improvements.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the maju44 platform and your gaming experience.

6 Personal Data Security

Member data security is maju44's highest priority. We implement a comprehensive range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

While maju44 takes all reasonable steps to protect your data, no security system is one hundred percent foolproof. You also play an important role in securing your account — always use a strong, unique password and never share your login credentials with anyone.

7 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and maju44's internal policies, you have the following rights regarding your personal data:

• Right to Access — You have the right to request a copy of the personal data we hold about you. This request will be processed within 21 business days.
• Right to Rectification — If the data we hold is inaccurate or outdated, you have the right to request a correction. Keep your data up to date via your account dashboard or by contacting our support team.
• Right to Erasure — You may request the deletion of your personal data under certain circumstances, such as when the data is no longer needed for its original purpose. Please note that some data may need to be retained to comply with legal obligations.
• Right to Object to Processing — You have the right to object to the processing of your data for direct marketing purposes at any time.
• Right to Withdraw Consent — Where data processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing that took place prior to withdrawal.

To exercise any of the rights above, please contact the maju44 support team via live chat or our official email. We are committed to processing your request promptly and within the timeframe required by law.

8 Data Retention Period

Maju44 retains your personal data only for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable laws and regulations.

In general, data retention periods are as follows:

• Active account data is retained for the duration your account remains active at maju44, plus a defined period after account closure for audit and legal compliance purposes.
• Financial transaction records are retained for the minimum period prescribed by Malaysian financial laws for reporting and audit purposes.
• Customer support communication logs are retained for a sufficient period to resolve any disputes that may arise.
• Anonymised analytics data may be retained for a longer period for trend analysis and platform improvement purposes.

When data is no longer needed and there is no legal obligation to retain it, maju44 will ensure it is securely deleted or anonymised in accordance with our internal procedures.

9 Links to Third-Party Sites

The maju44 platform may contain references to third-party services such as payment providers or game providers. Please be aware that when you use those third-party services, their own privacy policies will apply — not the maju44 Privacy Policy.

Maju44 is not responsible for the privacy practices or content of any third-party services. We encourage you to read the privacy policy of each third-party service you use before providing them with any personal information.

Payment partners and game providers working with maju44 are selected based on their strong track record in protecting user data, and all partnership agreements enforce high data protection standards.

10 Child Protection

The maju44 platform is strictly for adults aged 18 and above. maju44 does not knowingly collect or process any personal data from individuals under the age of 18.

If we discover that data from a minor has been collected without our knowledge, immediate steps will be taken to delete that data and close the relevant account. Parents or guardians with concerns about their child's use of the platform are encouraged to contact the maju44 support team promptly.

11 Amendments to This Privacy Policy

Maju44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or service improvements. The latest version of the Privacy Policy will always be published on this page with an updated date and version number.

For significant amendments, we will notify members via an in-platform notice or registered email at least 14 days before the changes take effect, unless the changes are required immediately by law.

Continued use of the maju44 platform after any amendment takes effect constitutes your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically. If you do not agree with the amendments, please close your account and contact our support team for further assistance.

12 Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by maju44, please contact us through the following channels:

• Live Chat 24/7 — The fastest channel for immediate assistance. Access it via the chat icon at the bottom corner of the maju44 platform.
• Email — Send your written enquiry to [email protected]. We are committed to responding within 2–3 business days.

When contacting us regarding privacy matters, please include your account username, a brief description of your request or concern, and any relevant supporting documents (if applicable) to help us process your enquiry efficiently.